![]() ![]() If this doesn’t work for you, you can also try using the physical address of your PC as the dedicated MAC address on your console. If you encounter this problem, your first attempt to resolve it should be to delete the alternate MAC address currently stored on your console and see if you can connect to the Internet normally. Most affected users report that the problem suddenly appeared out of nowhere (no changes were made to the Internet network). Some Xbox One users report that their Xbox One console suddenly displays the “Additional Authentication Needed” error when they try to connect their console to their home network. Update: Stop getting error messages and slow down your system with our optimization tool. To perform a hard reset of your Xbox One.
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